browngrotta.com is the web site of browngrotta arts.
Our postal address is 276 Ridgefield Rd, Wilton CT 06897.
You can reach us via e-mail at art@browngrotta.com or by telephone at 1-203-834-0623.

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WHAT INFORMATION WE COLLECT When you visit our website, our Web server recognizes your navigational information, including non-personally identifiable information (i.e. domain type, browser version, service provider and IP address), but not your e-mail address.

We collect information volunteered by visitors as contact and payment information (i.e. name and address, telephone number, credit card number, billing address) for the purpose of requesting information or placing an order with us. Visitors are given the option to create a user name and password to expedite the process of ordering online. We collect the e-mail addresses voluntarily, either to subscribe to our mailing list or to receive information about their orders.

HOW WE USE THIS INFORMATION The information we collect is used to provide information, acknowledge and deliver items that customers order, to improve the content of our website, to notify visitors who request specific information about updates to our website (i.e. additional artwork or new publications), and to contact visitors (with permission) for our own marketing purposes, communicate with us via e-mail, and those who submit their e-mail addresses voluntarily, either to subscribe to our mailing list or to receive information about their orders. We do NOT sell or rent our visitor or customer e-mail [or snail mail] addresses or make them available to other organizations for marketing purposes.

REQUIRED DISCLOSURE The information we collect may be disclosed if we are legally required to do so at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our website and applicable laws, or to protect against misuse or unauthorized use of our website.

SECURITY browngrotta.com was developed to support secure online purchasing through secure socket layer (SSL) technology using 256-bit encryption, which provides a high level of security. The SSL encrypts order information into a decipherable code, which is processed immediately. When you've finished shopping and begin the checkout process, you will move into the secure area of our site. Once you've entered, the page address (URL) will change from http to https, to let you know you are in a secure area. You will remain in this secure zone for the entire checkout process. All information that you provide during the shopping process is encrypted for your protection.

We are committed to keeping your personal information (including your name, shipping address(es), e-mail address, payment records, and banking and credit accounts) private and secure. Your entire credit card number is sent to the appropriate credit card company during order processing however, we use only the last five digits of your credit card numbers when confirming an order. If you prefer to provide us credit card information offline instead, call us at 203-834-0623 during business hours to place your order and provide this information to us.

COOKIES A Cookie is a small data file stored by your web browser on your computer that contains information that enables our website to recognize you and provide you with better service. Usage of a cookie is not linked to any personally identifiable information while on our website. We use cookies to record session information, such as items that visitors add to their shopping cart. You may not be able to make purchases on our website if you have disabled cookies in your browser. If you prefer to shop without cookies, please feel free to place your order by phone 203-834-0623.

E-MAIL We do NOT send unsolicited commercial e-mail, otherwise known as "spam." We do NOT send e-mail marketing communications to a visitor-provided e-mail address unless the intended recipient specifically opts in to receive such communications from us by adding an e-mail address to our online mailing list or otherwise requesting to opt in. We do NOT sell or rent our visitor or customer e-mail or snail mail addresses or make them available to other organizations for marketing purposes.

If at any time you would like to stop future delivery of browngrotta arts e-mail, please send us an e-mail, or call us at (203) 834-0623 and ask to be removed from our e-mail list. This may not prevent you from receiving e-mail communications relating to any online order you place at browngrotta.com or other operational e-mail communications if you have provided us with your e-mail address.

TELEPHONE NUMBERS Customers who supply us with their telephone numbers online will only receive telephone contact from us with information regarding orders they have placed with browngrotta arts or in reply to requests for information. We do NOT sell or rent our customer phone numbers or make them available to other organizations for marketing purposes.

ADVERTISING We do not have special relationships with any third-party ad server companies

NOTICE OF CHANGES TO THIS POLICY At some point in the future, we may decide to use consumer information for purposes not previously disclosed in our privacy notice. If our information practices change, we will post the policy changes to our website to notify you. If you are concerned about how your information is used, you should return and check our website periodically. Consumers may prevent information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address or by calling us at the above telephone number.

QUESTIONS OR CONCERNS If you feel that this website is not following its stated information policy, or have any other questions about our privacy practices, you may contact us at the above address or at 203-834-0623.